Effective Date: 1 September 2025
The Australian School of Self-Defence (ASOSD) ("we", "us", "our"), is deeply committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
While we may be a small business, we handle personal information, including health information, and have chosen to adopt the APPs to ensure best practice and build trust with our clients. This policy applies to all personal information collected via our website, in person, or through any other interaction with us.
1. What Personal Information We Collect
We collect personal information that is reasonably necessary for our business functions. The types of information we may collect include:
- Identity and Contact Information: Your name, email address, phone number, and residential address.
- Booking and Payment Information: Details of classes or services you have booked and your payment details, which are securely processed by our third-party payment providers.
- Information for Minors: Name and age of any child you are enrolling, and your relationship to them.
- Health Information: Information about your health, medical conditions, or injuries to ensure your safety during participation in our classes. This is sensitive information and is only collected with your express consent.
- Marketing and Communications Data: Your preferences for receiving marketing from us and your communication preferences.
- Technical Data: Your IP address, browser type, and operating system, collected automatically when you visit our website.
2. How We Collect Your Information
We collect personal information directly from you when you register for a class or membership, complete a form on our website, make a booking or payment, communicate with us, or provide health information for training purposes. We may also collect technical data automatically through the use of cookies and similar technologies like Google Analytics.
3. How We Use Your Information
We use your personal information to provide and manage our Services, administer our S.A.F.E. Seminars and grading systems, communicate with you about administrative matters, ensure your health and safety during training, send promotional materials (where consented), improve our services, and comply with legal obligations. We do not sell or trade your personal information to third parties for marketing purposes.
4. Direct Marketing and SMS Consent
We are committed to complying with the Spam Act 2003 (Cth) and the APPs. We will only send you commercial electronic messages with your express consent. Every message will clearly identify us as the sender and contain a simple, functional, and free way to unsubscribe (e.g., replying "STOP" to an SMS). We will process opt-outs within five (5) business days.
5. Disclosure of Personal Information
We may disclose your personal information to third parties who assist us in providing our Services, including payment processors (e.g., Stripe), analytics providers, professional advisers, and regulatory bodies where required by law. We take reasonable steps to ensure these providers are bound by confidentiality obligations.
6. Data Security, Retention, and Cross-Border Disclosure
We implement robust technical and organizational security measures to protect your personal data from unauthorized access, modification, or disclosure. All digital payment processing is securely handled through certified, PCI-compliant third-party providers, and we do not store your credit card information directly on our servers. Information is stored on secure platforms and retained only as long as necessary. Some third-party providers may store data overseas; we take reasonable steps to ensure they handle it in accordance with the APPs.
7. Access, Correction, and Complaints
You have the right to request access to or correction of your personal information. If you have a privacy complaint, please contact us. If unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
8. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
- Address:
- 120a Fullers Road, Chatswood West NSW 2067
- Phone:
- 0490 109 334